TERMS & CONDITIONS

THE SELLER

www.lento.pt is operated by and belongs to:

APPLICABILITY

By visiting this website and/or by placing an order, you explicitly accept our terms and conditions, as set out below. Our terms and conditions may be adjusted over time, so we kindly invite you to visit this page again when browsing our website in the future.

PRICING

All prices are listed in EURO, VAT included (“VAT exemption for small enterprises”). The shipping costs are mentioned on the website. For other EU or non-EU countries, please contact us. In case of an international delivery, outside the EU, goods may be subjected to local taxes and/or import duties at your own expense.

PAYMENT

We only support payments by bank transfer.

PRODUCT INFORMATION

We make every effort to ensure that our olive oil and its characteristics are accurately represented on our website. As a natural agricultural product, slight variations in aroma, flavour, and colour may occur between harvests.

Each olive oil harvest corresponds to a single batch, meaning that all bottles from the same batch undergo the same quality controls and are expected to have consistent quality. Before bottling, our olive oil is carefully tasted and assessed to ensure it meets our quality standards.

For bottling, we select high-quality materials with a focus on sustainability, durability, and product protection. Every bottle is carefully inspected before leaving our facilities.

If you receive a bottle with a defect or damage, please contact us at hello@lento.pt within 5 days of delivery.

LIABILITY

Our liability is limited to the value of the purchased product. We are not responsible for indirect or consequential damages.

JURISDICTION

All agreements/purchases concluded between the buyer and the seller are subject to Portuguese Law. All disputes fall under the exclusive jurisdiction of the Portuguese Courts.