PRIVACY POLICY


Last updated: July 30, 2026

At Lento, we value your privacy and process personal data in accordance with the General Data Protection Regulation (GDPR).


WHAT DATA DO WE COLLECT?

When you place an order, subscribe to our newsletter, or contact us, we may process the following personal data:

  • name
  • billing and shipping address
  • email address
  • phone number
  • payment information
  • order details
  • IP address


WHY DO WE PROCESS YOUR DATA?

We only use your personal data for:

  • processing and delivering orders
  • customer service and communication
  • invoicing and administration
  • shipping through DPD
  • sending newsletters if you have given your consent


SHARING OF DATA

We only share personal data with parties necessary for our services, including:

  • DPD (shipping services)
  • Tally Email for newsletters

These parties process personal data in accordance with applicable privacy legislation and only for the performance of their services.


DATA RETENTION

We do not retain personal data longer than necessary for our services and legal obligations.


YOUR RIGHTS

You have the right to:

  • access your personal data
  • correct your data
  • request deletion of your data
  • object to data processing
  • withdraw your consent for marketing communications

You can contact us regarding these rights at hello@lento.pt.


COOKIES

We do not use functional, analytical or marketing cookies. 


CONTACT DETAILS